viernes, 23 de diciembre de 2011

27 Percent Watch Netflix Online Versus 15 Percent For Hulu

Both Netflix's brand and shares have been battered this year after price hikes last summer and the botched attempt to spin off the DVD rental business.

Netflix was roundly criticized for its miscommunication with customers, but what's been the actual effect? Citi analysts Mark Mahaney surveyed almost 10,000 former and current Netflix customers to find out.

While overall satisfaction levels did decline, 57 percent of consumers surveyed are still


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